Brooke Thyer
Client Services Manager
As Client Services Manager at Rose & Jones, Brooke is the driving force behind the exceptional service experience our clients receive across both the Property Management and Buyers Agency divisions.
With a strong background in customer service, Brooke brings meticulous attention to detail and a genuine ability to connect with people. Her approachable nature and clear communication style make her an invaluable resource for both clients and colleagues, ensuring everyone who makes contact with the business is well cared for.
Renowned for her warmth, precision, and professionalism, Brooke ensures every client interaction is seamless and reflective of the high standards that define Rose & Jones. From first contact through ongoing support, she provides world-class service that leaves a lasting impression.
Our recent successes
Our clients are our community
My overall experience of the company is of a happy, engaging workplace, yet very professional. They are sharp and mistake free, proactive - things are jumped on in advance, competent, efficient, they know the rules and laws, things are done when & how they should be done.
They are comfortable to deal with in that they seem to play fair for both the tenant and landlord.
DanRESIDENTIAL 
I cannot recommend Oliver highly enough !!
After meeting up with a few other buyers agent, I decided to go with Oliver and what an amazing decision it was.
As a first home buyer with very minimal knowledge and time, Oliver has made the whole process very very easy. He was there to guide me through the whole journey and was always there reassuring me.
I am very happy that we managed to find a property that met all my requirements and am looking forward to the settlement.
MuhammadRESIDENTIAL
Brooke and Ben's level of service was truly outstanding when securing a lease recently. The communication was ABOVE excellent, professional, attentive and friendly - comparable to any other agent we've used in the past so we highly recommend the entire team there at Rose & Jones. They are not like a regular agency, very specialized and customer focused with ongoing support and service whenever it was needed.
SamuelRESIDENTIAL
Oliver is a standout buyers agent who is honest, genuine, and very knowledgeable about the local market. He is an agent who will give you confidence and direction in your buying experience. He represented his clients wonderfully on a property he purchased from me as a selling agent. It has been an absolute pleasure working with you Oliver and I have no hesitation in recommending you and your team.
ChristineRESIDENTIAL
Oliver helped us buy our first home in just a matter of weeks. We are very happy with the result and Oliver was always very attentive, responsive and kind. He guided us through the process and negotiated on our behalf. Thanks Oliver for the great service.
FiorellaRESIDENTIAL
If you’re looking for a buyer's agent who knows their stuff and provides excellent support throughout and beyond the buying process, Oliver is a great choice. We had a great experience working with Oliver. He helped us secure our dream home at a price lower than we would have offered on our own, which was a fantastic outcome. His knowledge of the market and negotiation skills made a big difference in making the process straightforward and stress-free.
What stood out even more was the support he provided after the purchase. He helped us navigate a tricky break lease situation at our rental property, offering advice and insights that went above what we expected.
StefanRESIDENTIAL
Can't recommend highly enough. Kurt from Rose & Jones was so great to work with, he helped us found our first home, the experience was calm and seamless.
SarahRESIDENTIAL
Oliver at rose and jones was absolutely spectacular. His openness, care and guidance was second to none. He was given the brief and nailed it on every level. Couldn’t recommend this place any more highly. Beyond satisfied customer.
DanialRESIDENTIAL
Highly recommend Kurt from Rose & Jones. He successfully helped us secure our forever home that we had our eye on. He was fantastic at buyer matching for our current home and found the perfect family.
He was transparent and easy to deal with and I would 💯 recommend him to anyone hoping to buy or sell their home off market without stress. Thanks again, Kurt!
CassieRESIDENTIAL
I highly recommend Oliver to anyone seeking a skilled and dedicated buyer’s agent. I had the pleasure of working with Oliver Dunstan on a recent transaction where he represented the buyer. From start to finish, he demonstrated exceptional professionalism, expertise, and efficiency. Despite the tight timeline, Oliver navigated the process seamlessly, securing the property quickly and ensuring all parties were well-informed. Oliver’s ability to balance the needs of the buyer whilst maintaining clear and proactive communication with me as the selling agent made for a smooth and successful transaction.
DarrylRESIDENTIAL
I had a great and successful purchasing experience with Rose & Jones Qld as my buyer's agent, specifically Oliver Dunstan and his team. From day 1, Oliver was all over my brief, sending appropriate properties for me to review remotely, as I live in NSW. He provided full walk through videos as well as a multitude of photos. He was quick to point out both the negative and positive aspects of each property to help me make my decision. Oliver and his team have a deep knowledge of the real estate landscape on the Gold Coast and I really appreciated his professional approach and helpful nature. Once I had selected a property, Oliver liaised directly with the local solicitors to ensure that all details were taken care of ahead of settlement. This lead to a smooth and timely event. I cannot thank him enough for helping me, particularly as a remote client.
DonnaRESIDENTIAL
Very thankful to Brooke and the team at rose and jones for helping me find a tenant for my property in mermaid beach in a very quick turn around. Brooke was amazing to deal with throughout the whole process couldn’t recommend her and the team more.
DylanRESIDENTIAL
Oliver and his team provided myself and my family with nothing short of exemplary service. His professionalism and communication were outstanding and i highly recommend the Rose and Jones team to anyone looking to buy. Thanks Oliver.
SamfordRESIDENTIAL
Oliver was our buyers agent for our investment property on the Gold Coast. He used his superior knowledge of the area to find a selection of options to fit our criteria. Oliver visited the locations and sent his own report with pics. This enabled us to make a decision based on his advice. The whole process was fast and it was actually completed while we were on holiday. Great Service.
GarethRESIDENTIAL
We worked closely recently with Oliver on a sale and would highly recommend his services to anyone looking at buying.
DanielRESIDENTIAL
I can’t recommend Brooke and Sabrina highly enough! If you’re looking for reliable and knowledgeable agents, they are the best in the business. I had a fantastic experience working with Brooke and Sabrina as my property agents. Their professionalism and dedication made the process of managing my property seamless and stress-free.
I was impressed by the thorough understanding of the market and their commitment to ensuring my property was rented in a timely manner and that the tenants were a perfect fit. Brooke provided invaluable insights on pricing and marketing strategies, while Sabrina maintained effective communication surrounding property maintenance and provided comprehensive inspection reports including photos.
They truly went above and beyond to ensure my property was well taken care of, and their attention to detail made a significant difference. I feel confident knowing my investment is in such capable hands.
HalleRESIDENTIAL
I have had the most wonderful experience with the entire Rose & Jones property management team. Ash has been the most communicative, understanding and action focused Property Manager that I have ever dealt with. I highly recommend collaborating with the Rose & Jones team with all of their associated services. Best on the Gold Coast!
HalleRESIDENTIAL
Absolutely amazing team! Ben O'Brien has always gone above and beyond for me and my little family, and I will always be grateful for his help.
TyraRESIDENTIAL
I had an outstanding experience with Rose & Jones Real Estate. From start to finish, the team has been incredibly professional, attentive, and dedicated. They made the entire process of finding our rental smooth and stress-free, providing expert advice and personalised service every step of the way. If you're looking for a reliable and top-notch real estate agency, I highly recommend Rose & Jones. They truly exceeded my expectations!
IndieRESIDENTIAL
Oliver, Ben and their property management team have been looking after my property for the last three months and I could not recommend them highly enough. Unfortunately, due to the terms of our sale contract, we have had to deal with an impossible tenant until their lease expiry date, who continues to make every situation unnecessarily difficult. The Rose&Jones team have dealt with the issues in a professional manner and always look out for their owners best interest. Would give them more than five stars, if I could.
SamRESIDENTIAL
I would like to thank Sabrina and Ben for their professionalism and knowledge in property management. Rose and Jones are by far the best property management group on the Gold Coast.
MarkRESIDENTIAL
Highly recommend.
The Rose & Jones team helped us secure our first investment property and made a daunting process stress-free and enjoyable! We never felt pressured and when the right opportunity came up they had a strong relationship with the selling agent, allowing us to consider the property before it hit the market and buy it for a great price. Their property management team then helped us prepare the property and leased it after one inspection to an amazing family who have been great tenants.
LucyRESIDENTIAL
The QLD Rose and Jones team approached everything was second to none. The reports and insights of the properties we inspected helped us to make well informed decisions. The peace of mind that came with this is something I can’t quantify in words.
To hire a professional to represent us, is 100% the best move we have made this year.
Aileen & EoghanRESIDENTIAL, NORTH CURL CURL
We are over the moon with the purchase! Fully committed to catering to our exact specifications.
Valuation oriented with understanding our needs and preferences.
Ended up with a house we certainly wouldn't have got on our own. We were thoroughly delighted with R&J.
George & JessicaRESIDENTIAL, PADDINGTON
Immediately understood the needs of our family and preferences for the perfect family home. Provided great guidance - sage advice and counsel as we explored a number of properties before settling on the perfect home - which was then negotiated to our great satisfaction.
Michael & CamilleRESIDENTIAL, SANS SOUCI
Rose & Jones was the perfect fit for us, combining industry knowledge, diligence, and that special human touch.They had an in-depth knowledge of what factors to look for, how to prioritise the search, and how best to negotiate the outcome. We managed to secure the apartment and to have it rented within only three days of settlement.
J & RRESIDENTIAL, RANDWICK
Very professional and took the stress out of finding a house. We wouldn’t have been able to purchase our new house without Rose and Jones' experience and advice. Couldn’t recommend them highly enough.
N & MRESIDENTIAL, FORESTVILLE
From the first meeting with R&J, we knew they understood exactly what we were looking for. Their
professionalism, warmth and incredible understanding of the market and how to execute a purchase made us feel completely at ease. It took 3-weeks to find the best house that we had seen on the market and within 3 days the sale was finalised.
JuliaRESIDENTIAL, ANNANDALE
We'd been looking for many months before coming to R&J. They carried the burden of searching, battling opens, dealing with agents, navigating price guides and decoding the buying process. They found us our forever home in a market where we had lost hope.
GeorgiaRESIDENTIAL, ASHFIELD
We engaged Rose & Jones to help us find an investment property in Sydney’s Eastern Suburbs as first-time investors in the Sydney property market. We wanted to focus on rental yield and long-term capital growth for this property. Rose and Jones did exactly that finding us the perfect property.
Tracey & GeorgiaRESIDENTIAL, WOOLLAHRA
The R&J teams hard work and diligence in sifting through the many available properties and providing a short list was a huge benefit to us. Also the research on the commercial properties provided the financial details necessary to make an informed decision.
Their research and gentle guidance enabled us to purchase two outstanding commercial properties. Thank you!
Doug & DebCOMMERCIAL, ROZELLE
Dear Rose & Jones. A million thanks for your help with the purchase of our new property. They picked it up at the 11th hour and boy did he run! You made everything super easy, kept us in the loop and provided valuable market intel and advice on how best to make this happen. We're delighted that it's done and are grateful you were part of the process.
Emilie & AlastairRESIDENTIAL, WOOLLAHRA
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